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FAQs

FAQs - Frequently Asked Questions

Why should I use cloth menstrual pads?

How many cloth pads do I need?

How do I wash and care for cloth pads?

I'm worried about leaks, how safe are they?

What is in Tree Hugger Cloth Pads that makes them so absorbent?

What is the difference between minky topped and bamboo velour topped pads?

Why choose Tree Hugger Cloth Pads?

I have questions about shipping

What is your return policy?

Why should I use cloth menstrual pads?

They are better than disposable in so many ways!  Some of our favourite reasons are that they:

Save you money!  Keep thousands of dollars in your pocket over the long run.

Are comfortable! Much more comfortable, in fact.

More attractive!  So many stylish fabrics and patterns.

Save you from the odor caused by the chemicals in disposables.

May reduce the duration and symptoms of your period!

Are better for the environment.  Throw away less garbage!

Are more skin friendly with less skin irritations and no sticky glue!

How many cloth pads do I need?

The best way to determine how many you need is to keep track of how many disposable pads you use in a day.  You will change them as often as you do disposables so you then need to decide how often you want to wash them.  Some people can get away with 6 and wash them every evening before bed.  Some people like to have enough for 2 days and wash every other day or enough for their whole period and only wash once a month.  Some people choose to have only day pads for ease of buying and others prefer liners for the start and end, night pads for night and day pads for the day.  How many you have depends on how often you want to wash as well as your most comfortable size and your budget.  Keep in mind that the more you have in rotation the less wear each one will receive so they will last you longer.

How do I wash and care for cloth pads?

Washing them can be as simple as tossing in the washing machine!   If you are worried about staining then you may choose to keep a pail of water (or empty ice cream container) and toss the used pads in and wash when needed or you can give them a quick rinse before tossing in a wetbag or dry pail.  If you do choose to use a wet pail the water MUST be changed daily.  Natural fabrics such as cotton and bamboo stain easier than minky which almost never stains.  If stains set in then just place clean wet pads in the sun or you may use a stain remover product on them such as peroxide before washing.

Tree Hugger Cloth Pads® are washer and dryer safe but please do not use fabric softener or bleach.

When you first receive your pads please wash and dry separately once before wearing.

I'm worried about leaks, how safe are they?

Tree Hugger Cloth Pads® are all made with soft water resistant fleece backing.  The fleece not only helps hold the pad in place but it also acts as a barrier to stop leaks.  Fleece is breathable but also doesn’t wick the moisture out to your underwear as flannel backed would do and yet is still more breathable then disposable pads made out of paper and plastics.  There is no plastic or PUL barrier in our pads so please do make sure you change them often enough.  Tree Hugger Cloth Pads® have secure fitting wings that snap in place to hold your pad in place as well as provide side coverage.

What is in Tree Hugger Cloth Pads® that makes them so absorbent?

Tree Hugger Cloth Pads® have a hidden inner core made of a highly absorbent fabric called Zorb.  Zorb contains only common cloth diaper making fibers.  All are virgin, non-allergenic, easy to sanitize, and free of anything mysterious or unknown.  Zorb is made in the USA and Canada in modern facilities that are safe & friendly for workers and the environment. Zorb contains only tangled cellulose fibers from bamboo/cotton/viscose and poly micro fiber.  Nothing else.  Zorb is hemp free!  The reason we choose to use Zorb is because of how quickly it absorbs, the large quantity of fluid it can hold and the fact that it is dry in about half a dryer cycle compared to other fabrics that can make pads take two dryer cycles to dry all the way through.  Zorb also stays squishy soft after years of use and doesn't get bunchy and stiff like bamboo and cotton cores can.

What is the difference between minky topped and bamboo velour topped pads?

There are quite a few differences between minky and bamboo but a lot of it comes down to personal preference. Minky is 100% polyester (super, super soft) so it does not absorb but allows the fluid through to the absorbent layers underneath and acts as a sort of stay dry layer. Minky also does not stain so they can stay looking and feeling like new even after years of use. 

Bamboo Velour is also very soft and there is an organic option which is important to some people as well as it being a natural fiber. Bamboo Velour itself is absorbent so that adds one more layer of absorbency to the pad but because it absorbs it can also stain. If you are worried about stains then there are many ways to treat them but it is slightly more work than minky.

Why choose Tree Hugger Cloth Pads?

Tree Hugger Cloth Pads® are made with the BEST and most luxurious fabrics that we can find.  They are all topped with either minky or bamboo velour.  Minky is ultra soft and is stain resistant and they stay looking new even after years of use.  Bamboo velour is a natural fiber which is a benefit to many and is also very soft but it can stain and is not as soft as minky but still 100 times better then paper/plastic.  By using water resistant fleece for the backing rather then Nylon or PUL fabric you are getting a more breathable pad that will also grip your underwear without slipping around.

I have questions about shipping....

Tree Hugger Cloth Pads® has customers worldwide!  The current list of countries we ship to is: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Puerto Rico, Romania, Singapore, Spain, Sweden, Switzerland, Thailand, Taiwan, Turkey, United Kingdom, and the United States.

FREE Shipping is now offered on orders over $100 to Canada and the USA.

Orders shipping to the USA are shipped on approximately the 1st and 15th of each month(unless they fall on a weekend) when we personally drive our orders down to North Dakota to mail USPS for faster customs processing. 

All Canadian orders are sent via Canada Post from Winnipeg, Manitoba in the center of Canada.  Due to Canada Post's strict guidelines we often ship orders in more than one package and if this is the case you will see a "1 of 2" for example written on your envelope. 

*We cannot be responsible for customs/duty fees so please be aware of your country's restrictions. 

All Canadian and International orders process within 2-3 business days.

What is your return policy?

Due to the personal nature of our products we cannot accept returns for refund or exchange.  

Do you have any questions or concerns about the products you received?  Please email treehuggercloth@gmail.com for customer service.

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